|
FAQ's - Frequently Asked Questions for chriswesley.com.
Is it safe to make purchases through your website?
Absolutely YES. Chris Wesley.com uses SecureLive's patented site security suite to keep our servers safe, then we use an SSL connection to encrypt your order information so that it reaches our official retailer 2Checkout.com safe and secure. We do not store your credit card information on our site, you will enter that information at 2Checkout.com.
We've chosen them for payment processing for the following reasons:
· Uses state-of-the-art fraud detection
· Is tested and certified daily to pass the HACKER SAFE Security Scan by McAfee
· Is a confirmed participant in the BBBOnline Reliability Program
· Uses MasterCard SecureCode and Verified By Visa to help you protect your identity
· Offers a secure online shopping guarantee
All of these security measures combine to make your purchase experience here safer than when using your card in person, through the mail and over the phone.
Return to Top
What methods of online payment can I use?
· All Major Credit Cards
· Paypal
Return to Top
What alternatives to purchasing online do you offer?
All items can be ordered by mail by sending a completed order form and a check or money order made out to “Chris Wesley” to the following address:
Chris Wesley
2271 LAKE AVE
P.O. Box 6604
PASADENA, CA 91103
Return to Top
When will my order arrive?
Your order is shipped via the US Post Office First Class shipping and takes about 3-10 days to arrive.
Outside of the USA, we use Global Priority Mail and your order should arrive in 5-10 days.
Return to Top
What happens if my chapbook arrives damaged in the mail?
Simply let us know by phone, fax or Email and we will send you another one immediately. Free of charge.
Return to Top
Can I get a bulk discount for use with a book club or educational institution?
Absolutely. When buying 10 or more of an item, email us at:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
.
Return to Top
My question isn't answered on this page. What should I do?
We're glad to answer your questions, don't hesitate to contact us by phone or email at:
phone: 626-798-5102
e-mail:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Return to Top
|
